Retention

Retention

• Renewals Made Easy

  Online renewal technologies can more effectively close the deal on the easiest leasing customer you’ll ever have: your current residents.

   

• Data Crunch

  MFE's annual roundtable of multifamily IT experts discusses the keys to making technology work for apartment owners, managers, and developers.

   

• Apartment Firms Probe New Social Media Strategies

  Opportunities and strategies for multifamily apartment companies to leverage the power of social media.

   

• Apartment Owners Focus on First 60 Days

   

• Apartment Firms Focus on Customer Service, Amenities to Retain Residents

  As the economy slowly improves, apartment renewal rates are finally beginning to creep up as owners and operators focus heavily on resident retention to keep much-needed heads in beds.

   

• Apartment Residents on the Move for Better Deals

  Rewards programs, customer service improvements remain popular as multifamily operators and property managers strive to keep heads on beds.

   

• Top 10 Strategies for Maximizing Lease Renewals

  Progressive firms are unleashing creative tactics to combat price transparency and discrepancies with market-rate rents.

   

• Economy Forces Renters to Move Out

  While most Americans seemed content to stay put in 2008, more than one in four renters lived in a different residence than they occupied in 2007, according to the U.S. Census Bureau.

   

• Multifamily Pros Use Resident Surveys to Improve Fundamentals

  Paradigm Properties president Eric Blevins was looking for some objective feedback on nine geographically diverse properties when he initiated a resident survey program.

   

• REITs Watch Renewals Closely, Want to Keep Heads in Beds

  Multifamily companies find renters digging in on renewals as they struggle to entice residents to stay put.